Help & Policies
Shipping Policy
Last updated 30 September 2026
The short version
- Free shipping on orders of ₹999 and above; ₹79 below that.
- Cash on delivery is available, at no extra charge.
- Orders placed before 4 pm IST, Monday to Saturday, leave the same day.
- Most orders arrive in 2–7 working days after dispatch.
Where we deliver
Anywhere in India that our courier partners serve. Enter your pincode on any product page to see the delivery estimate for your area before you order. If a pincode can’t be served, checkout will tell you before you pay.
Shipping charges
Shipping is free on every order of ₹999 or more (after any discount). Below that, a flat ₹79 is added, and you see it in your bag and at checkout before you pay. There is no extra charge for cash on delivery.
When your order leaves
Orders placed before 4 pm IST, Monday to Saturday, are packed and handed to the courier the same day. Orders placed after the cutoff, on a Sunday or on a public holiday leave on the next working day.
How long delivery takes
Counted from dispatch, in working days:
- Metro cities — usually 2 to 4 working days.
- Rest of India — usually 4 to 7 working days.
- Remote areas and the North-East — can take longer; the courier’s tracking page has the latest estimate.
These are estimates from our courier partners, not guarantees: weather, strikes and festival rushes can add a day or two. If your parcel is late, message us and we will chase it.
Tracking
When your order is dispatched we send the tracking link by SMS, email or WhatsApp. You can also ask us for it at any time.
If the parcel arrives damaged
If the outer box looks crushed, wet or opened, you may refuse it at the door. If you accept it and find a damaged, leaking or wrong item inside, tell us within 7 days of delivery and we replace it free — see the Cancellation, Replacement & Refund Policy. Recording a short video while opening the parcel makes this quicker.
Wrong address, failed delivery, refused parcels
Please check your address, pincode and phone number at checkout; the courier calls that number. If delivery fails after the courier’s attempts, or a parcel is refused, it comes back to us. For a prepaid order we then refund you as set out in the refund policy. For cash-on-delivery orders that are refused more than once, we may ask for prepayment on future orders.